RETURNS AND CANCELLATIONS
Right of Withdrawal (EU Customers)
In accordance with EU consumer protection law, customers within the European Union have the right to withdraw from their purchase without giving any reason, within 14 days of receiving their order.
If your order contains multiple items delivered separately, the 14-day period begins from the date you receive the last item in the order.
How to Cancel or Return an Order
Before your order has been fulfilled and shipped, you may cancel it at any time by contacting us at office@galeriegugging.com.
Once your order has been delivered, you have 14 days from the date of delivery to notify us that you wish to return it. To do so, please contact us at office@galeriegugging.com with your order number and the item(s) you wish to return.
After notifying us, you have a further 14 days to send the item(s) back to us.
Refunds
Once we receive your returned item and confirm it is in its original condition, we will issue a full refund to your original payment method, including the original standard shipping cost you paid, if any.
Refunds will be processed within 14 days of us receiving the returned item, or of you providing proof of return shipment, whichever is earlier.
Return Shipping Costs
The customer is responsible for the cost of return shipping.
If an item arrives damaged or is not as described, galerie gugging will cover the cost of return shipping. Please contact us at office@galeriegugging.com with photos of the damage before sending the item back.
Condition of Returned Items
Items should be returned in the condition in which they were received, including original packaging where possible. This helps us ensure the safe return of artwork.
Exceptions
The right of withdrawal does not apply to items made to the customer's specifications or clearly personalised, in accordance with EU consumer law.
The information and services on this site are provided by:
Galerie der Künstler aus Gugging Betriebs GmbH
Am Campus 2
3400 Maria Gugging
Austria
Tel / fixed: +43-2243-87 087 381
Tel / mobile: +43-676-84 11 81 200
Email: office@galeriegugging.com
Legal form: GmbH
Company registration number: FNB 322662d
Commercial register court: Regional court Korneuburg
VAT No.: ATU64813125
Bank details:
Raiffeisen Bank Klosterneuburg
Bank code 32367, Account no. 10001402
IBAN: AT90 3236 7000 1000 1402
BIC: RLNWATWW367
Responsible for the content:
Mag. Nina Katschnig, Managing Director
Place of publication and manufacture: Maria Gugging, self-publishing company
Concept & Design: Match GmbH
Digitalisation funding through
COPYRIGHT
All texts, illustrations, graphics and other materials published on the gallery gugging website are protected by copyright. The author is either the gallery gugging or the person or institution named in the reference. Reproduction, mass reproduction or publication of the information contained on the website is only permitted in the press download, stating the copyrights indicated for this purpose. The reproduction of all others requires a permission, which can be given in writing in individual cases.
TERMS OF USE
General conditions for the use of the online services of the gallery gugging
DISCLAIMER OF LIABILITY
Contents of the online offer:
The gallery gugging points out to the users of the online offer on the website www.galeriegugging.com that they use this offer at their own risk. The gallery gugging makes every effort to ensure the accuracy of the information provided on the website, but assumes no responsibility for the topicality, completeness, correctness or quality of the information provided. Liability claims against the gallery gugging caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are generally excluded. All offers are subject to change and non-binding. Parts of the pages or the complete offer might be extended, changed or partly or completely deleted by the gallery gugging without separate announcement.
Data protection:
The disclosure of personal or business data (e-mail addresses, names, addresses) by the user is expressly on a voluntary basis. By providing his postal address or e-mail address, the user (revocably) agrees to receive ordered information material (newsletters, mailings) from the gallery gugging by mail and/or e-mail. Furthermore, the user agrees to the computer-supported collection and further processing of data concerning him. This personal information is used by the gallery gugging only for the execution of services ordered by users or further to make users aware of new dates, events, programme items, online services and services from the gallery gugging. The data provided by the user will be treated in strict confidence in accordance with the provisions of the Data Protection Act, unless there is a legal and legal need to defend the rights or property of the gallery gugging or to protect the interests of other users.
Legal validity of this disclaimer:
This disclaimer is to be regarded as part of the internet publication, which you were referred from. If sections or individual terms of this statement are not legal or correct, the content or validity of the other parts remain uninfluenced by this fact.
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